For explosion-proof product manufacturers who have passed the IECEx certification or are preparing to obtain the IECEx certificate, it is necessary to have a clear understanding of the disposal methods for non-conforming products in the IECEx system, including recall, publicity, and other methods.
When a manufacturer discovers that a batch of products contains non-conforming products, the first method they should consider is to recall all products in that batch. This is because explosion-proof products are used in hazardous areas, and once accidents occur due to non-conforming products, they usually cause serious consequences. Therefore, it is a responsible approach for both the manufacturer and the user.
When the manufacturer finds that the products have been sold through multiple sales channels, tracing and recall are impossible, the manufacturer should contact the IECEx license issuing agency, explain the reasons and improvement measures to the license issuing agency in writing, and disclose the information of unqualified batches of products in public channels, including but not limited to newspapers, websites, official account and other media channels.
After handling, a detailed analysis of the reasons for the non conformance should be conducted, and a final conclusion should be issued to the issuing authority. At the same time, the records of the non-conforming products should be kept for more than ten years, which refers to the ten years after the last sales batch of this product was launched.
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